Accor for Tours and Travels respects your privacy and aims to handle personal information responsibly.
This Privacy Policy explains the categories of information we may collect, how we use it, when it may be shared and the choices available to you when using accortourismandtravel.com.
The final policy must reflect our actual business operations and comply with the privacy laws applicable to the business.
Depending on how you interact with us, we may collect:
Contact Information: Name, email address, phone number and contact preferences.
Travel Information: Preferred destinations, travel dates, departure city, number of travellers, itinerary preferences and accommodation requirements.
Booking Information: Reservation details, payment status, supplier confirmations and information needed to manage a booking.
Communication Records: Messages, enquiries, feedback and correspondence with our team.
Technical Information: IP address, browser type, device information, website usage data and similar technical information where collected through the website or its tools.
Payment Information: Information necessary to process or reconcile payments. Full card details should be handled through an appropriately secured payment provider rather than stored unnecessarily by the website.
We may use personal information to:
We may share relevant information with:
We aim to share only the information reasonably needed for the relevant purpose.
We do not sell personal information to third parties as a business model.
Travel arrangements may require personal information to be shared with suppliers or service providers in other countries.
Where information is transferred internationally, we will seek to apply the safeguards and legal requirements applicable to that transfer.
Our website may use cookies or similar technologies to support essential website functions, remember preferences, measure website performance or support marketing activities.
Where required by applicable law, non-essential cookies or tracking technologies will be used only after the necessary consent has been obtained.
You may be able to manage cookie preferences through your browser or any cookie controls provided on the website.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including booking administration, legal compliance, dispute resolution and legitimate business recordkeeping.
Retention periods vary according to the type of information and the applicable legal requirements.
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration and disclosure.
No online transmission or storage system can be guaranteed to be completely secure.
Depending on the applicable law, you may have rights to request access to your personal information, correct inaccuracies, request deletion, object to certain processing, withdraw consent or request a copy of your information.
Requests will be assessed in accordance with applicable law and any relevant exceptions.
To make a privacy request, contact info@accortourismandtravel.com.
Our website is not intended to encourage children to submit personal information independently. Where information about children is necessary for a family booking, it should be provided by an appropriately authorized parent or guardian and handled in accordance with applicable law.
Our website may contain links to external websites operated by third parties. Their privacy practices are governed by their own policies.
We encourage users to review those policies before sharing information with external providers.
We may update this Privacy Policy to reflect changes in our services, technology or legal obligations. The updated version will be published on this page with a revised date.
For questions or requests regarding this policy:
Accor for Tours and Travels
Email: info@accortourismandtravel.com
Website: https://accortourismandtravel.com