Faq

FAQ

frequently Ask Questions

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Accor for Tours and Travels is a tourism and travel brand focused on helping customers explore destinations, tours and holiday options in the UAE and internationally.

Our destination inspiration includes the UAE, Maldives, Thailand, Turkey, Tanzania, Azerbaijan and Japan, along with other destinations that may be available on request.

Yes, we can help you explore customized travel options based on your preferred destination, dates, interests, number of travellers and budget. Final arrangements depend on availability and confirmation.

We can help you explore options for family holidays, romantic escapes, leisure trips and other travel preferences.

Contact us by phone or email or submit an enquiry through our website. Include your destination, travel dates, number of travellers and approximate budget to help us understand your requirements.

Review the itinerary, total price, inclusions, exclusions, cancellation conditions and payment terms. Your booking is confirmed only when the required payment and supplier confirmation conditions have been satisfied and confirmation has been issued.

Any shared prices are subject to the stated conditions and availability. Prices may change due to travel dates, supplier rates, taxes, exchange rates, room categories and other applicable charges. The final price should be confirmed before payment.

Changes may be possible depending on the supplier's rules, availability and the type of booking. Additional charges may apply. Contact us as soon as possible if you need to change your plans.

Available payment methods will be communicated during the booking process. Please use only payment methods officially confirmed by ACCOR.

Cancellation may be possible subject to the terms of your booking, supplier conditions and applicable cancellation charges. Please review the cancellation policy before confirming your reservation.

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