Customers may request travel information or quotations through our website, email or other official contact channels.
An enquiry is not a reservation and does not guarantee price or availability.
Quotations are based on the information available at the time they are prepared.
Prices and availability may change until the booking is confirmed. A quotation may also have a stated validity period or payment deadline.
Customers must provide accurate traveller names and other information required for the booking.
Errors or discrepancies may result in amendment fees, denied boarding, supplier restrictions or other consequences.
Please check all booking details before confirming.
Payment requirements vary according to the service and supplier.
A booking is confirmed only when the applicable payment and supplier confirmation requirements have been satisfied and confirmation has been issued.
Customers should retain their booking confirmation and payment records.
Requests to change travel dates, traveller details, accommodation or other arrangements are subject to availability and supplier approval.
Additional charges or fare differences may apply.
Customers are responsible for reviewing the itinerary, checking their travel documents, understanding the booking conditions and arriving at the required departure points on time.
Customers should also verify applicable visa, immigration, health and entry requirements with official authorities.
Requests relating to meals, seating, accessibility, room preferences or other special arrangements will be communicated to the relevant supplier where appropriate.
Such requests are not guaranteed unless explicitly confirmed.
For assistance with an existing reservation, contact info@accortourismandtravel.com and include your booking reference.